CVE-2026-4654
Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter
Description
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
INFO
Published Date :
April 8, 2026, 8:16 a.m.
Last Modified :
April 8, 2026, 8:16 a.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-4654
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | [email protected] |
Solution
- Update the Awesome Support plugin to the latest version.
- Verify the update resolves the ticket access issue.
- Ensure proper authorization checks are implemented.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-4654.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-4654 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-4654
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-4654 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-4654 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Apr. 08, 2026
Action Type Old Value New Value Added Description The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter. Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N Added CWE CWE-639 Added Reference https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823 Added Reference https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851 Added Reference https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823 Added Reference https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851 Added Reference https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail= Added Reference https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve